Norm was a patient at the Hal Institute for Criminally Insane Robots. His teeth are receptive to radio waves and pick up the CIA cafeteria menu, and were adjusted by Bender to hear the results of a horse race he apparently had bet on.
Trivia
- Norm is a reference to the urban legend that in 1942 actress Lucille Ball heard Morse code signals in lead fillings in her teeth that she reported to the FBI and led to the arrest of a Japanese spy.